Client-Centric Communication

The Psychology of Persuasion
The Psychology of Persuasion

…is an integral part not only of negotiations but also of professional and business success.

While the spoken and written word are a lawyer’s most powerful tools, most legal professionals are entirely self-taught in communication, persuasion, presentation, pitching, and client interviewing skills—all key activities that can determine multi-million-dollar decisions in or against their favor.

 

“The art and science of persuasive
communication is a force that,
if mastered, can move mountains,
but if missed, can kill opportunities.”

Claudia Winkler

Win, retain and expand client relationships
Win, retain and expand client relationships

For any lawyer aiming to climb the career ladder, understanding client-centric communication and being able to work with a constant client-interest focus is key to leveraging their legal skills to the next level.

In personal, individualized coaching and training sessions, we support professionals in fine-tuning their communication style. This includes concepts of client interest focus, understanding the nuances of effective communication, persuasion, and perception, and exploring what it means to communicate effectively in different cultures.

Role plays, interviews, demonstrations, and video feedback help us uncover ineffective patterns of communication, while tailored exercises of everyday challenges ensure that participants fine-tune the very skills that make the biggest difference in their professional and personal success.

OUR SUCCESS SECRETS FOR YOU

Trusted Advisor
Learn to create trust and
build rapport in no time
Effective Communicator
Become more confident, concise
and convincing
Pitch Perfect
Have a personal pitch to make
you shine at any new encounter
Networking Pro
Become comfortable building
and leveraging your network
Presentation Ready
Leave a lasting impression
every time you speak
Client Magnet
Get clients to want to hire you
in less than 10 minutes
Client voices