Help Page

Each negotiation exercise has a detailed debrief video that walks you through the possible outcomes of the case, the skills and tools you could have used and what were the key skills required to be successful in the exercise. Additionally, for some exercises we will invite you to gather additional feedback by using tools such as video recording your negotiation, filling in feedback forms for each other, or discussing your outcome with your peers in dedicated forums.

In principle you can do every exercise as often as you like. However, this will make little sense for negotiation cases, where you get confidential instructions for each side. After you have negotiated the case once, you will already know what the others side’s instructions are and there is little learning doing it another time. However, if you want to do it another time, stay in your own role and make sure not to watch the debrief video before doing so.

Yes, you are free to do the exercises whenever suits you. We however recommend that you do them immediately following the module for best learning. Keep in mind that finding a negotiation partner from the full semester online course will be more difficult if you do the exercises later/as per your own schedule (outside our suggested schedule) because many people will have done the exercise already.

For every individual exercise in the course you can freely pick who to work with. You can do the exercises with other course participants from your school or city, coordinate in our dedicated forums to work with peers from the online course (if you are in the full semester course), or even work with people from outside the course, like a colleague in college or a family member. Although someone who is doing the course would be a preferred exercise partner, we encourage you to even do the negotiation exercise with someone from outside the course rather than not do the exercise at all!

No! Any of our courses can be done without having any legal knowledge. Some cases are rested in the environment of legal settings but the negotiation exercises are for you to practice the new negotiation skills and tools you have learned and require no legal background or knowledge.

You can not go back within the quiz but you can always end and retake it.

Check in your dashboard if your quiz results were recorded. If you haven’t finished all questions of the the quiz it probably has not been recorded (or certainly you don’t have all points). Simply redo the quiz, they are usually pretty short with 3-10 questions. In any case, you can redo quizzes as often as you would like to.

After the expiry of 12 months you will lose your access to the course and no longer be able to earn your certificate of completion.

You have 12 months to earn your certificate of completion by passing all quizzes with a minimum 45% pass mark.

After each quiz you will only see the percentage of your correct answers, not what was right or wrong. Here is why: You can take any quiz as often as you like. I.e., after having passed a quiz with scores lower than your expectations, you may go back to the video and take the quiz again in order to improve your scores. Hence, revealing the correct answers would make the option of retaking the quiz redundant.

In order to receive a certificate of completion you need to pass all quizzes with a minimum 45% pass mark within 12 months from the starting day of the course. You can repeat all quizzes as many times as you like to improve your mark.